authentic impact

consulting

Authentic Impact Consulting
People. Cultures. Stories. Strategies.

Founded by industry veteran Kenny Browder, Authentic Impact Consulting is a people and culture consultancy specializing in Employee Experience (EX), Customer Experience (CX), and Customer Success (CS).

With over 15 years of experience in SaaS and talent management, Kenny delivers strategic insights and authentic storytelling to help organizations cultivate high-performing, inclusive, and engaging workplaces—where employees excel and customers feel valued.

What We Do

  • Talent Strategy & Employer Branding

  • Organizational Culture Transformation

  • Customer Success Optimization

  • Diversity, Equity & Inclusion Consulting

  • Leadership Development & Coaching

  • Employee Engagement & Retention

  • Onboarding & Performance Management

  • CX/CS Journey Mapping